PICK
Napoleon Prestige 500 Review
Our editorial team compared specifications, buyer feedback, and key decision factors for the Napoleon Prestige 500. This premium gas grill offers infrared searing, a powerful side burner, and a robust build. We break down whether it justifies the higher price tag for serious grillers.
ProductPickly is reader-supported. When you buy through links on our site, we may earn an affiliate commission at no extra cost to you. It never changes our picks.
The Napoleon Prestige 500 is a high-performance gas grill that excels in infrared searing and even heat distribution. Its heavy-duty construction and thoughtful features like the side burner and rotisserie kit make it a top choice for enthusiasts. While the price is steep, the durability and cooking results often justify the investment for those who grill frequently.
How it scores
The good and the annoying
- Powerful infrared rear and side burners for excellent searing
- Heavy-duty stainless steel construction with a 15-year warranty on the main burner
- JETTLE infrared system delivers even heat and reduces flare-ups
- Integrated rotisserie kit and smoker tray add versatility
- Easy to assemble and maintain with removable grease tray
- Premium price may be prohibitive for casual grillers
- Side burner heat output could be higher for wok cooking
- Some users report uneven heat on the outer edges of the main grilling area
- Requires a dedicated propane tank or natural gas hookup, not portable
The Napoleon Prestige 500 is a premium gas grill that has earned a loyal following among backyard chefs. With its infrared searing capabilities, powerful side burner, and heavy-duty stainless steel construction, it promises professional-grade results. But does it live up to the hype and justify the premium price? Our editorial team compared specifications, buyer feedback, and key decision factors to give you an honest assessment.
Design and Build Quality
The Prestige 500 is built like a tank. The body and hood are made from heavy-gauge stainless steel, which resists rust and warping. The porcelain-coated cast-iron cooking grates are thick and retain heat well, giving you those beautiful sear marks. The cart is sturdy with locking casters, and the folding side shelves add convenience without taking up too much space.
One standout feature is the JETTLE infrared system, which uses ceramic tiles to distribute heat evenly across the main cooking area. This reduces flare-ups and ensures consistent cooking, even at high temperatures. The integrated rotisserie kit is a nice bonus, and the rear infrared burner is perfect for slow-roasting whole chickens or prime rib.
Performance: Searing and Even Heating
The main burners produce 48,000 BTU, which is plenty for searing and high-heat cooking. The infrared technology helps maintain a steady temperature, and many users report that the grill reaches 500 degrees Fahrenheit in about 10 minutes. The rear infrared burner is a game-changer for rotisserie cooking, providing intense heat that crisps the skin while keeping the meat juicy.
In terms of even heating, the Prestige 500 does a solid job. The JETTLE system minimizes hot spots, though some buyers note that the outer edges can be slightly cooler than the center. This is common with many grills, and rotating food can help. The side burner, rated at 12,000 BTU, is adequate for most side dishes, but it is not a wok monster. It works well for simmering beans or sautéing vegetables.
Ease of Use
Starting the grill is simple with the electronic ignition. The control knobs are responsive and have clear markings for temperature zones. The folding side shelves are handy for holding plates and tools. The grease management system uses a removable tray that is easy to empty and clean, which is a big plus for maintenance.
Assembly is straightforward for a grill of this size, but it is a two-person job. The instructions are mostly clear, though some users mention that the diagrams could be more detailed. Expect to spend about two hours putting it together.
Cleaning and Maintenance
Cleaning the Prestige 500 is manageable. The porcelain-coated cast-iron grates can be scraped with a grill brush, and the grease tray slides out for easy disposal. The stainless steel exterior wipes down well, and the infrared ceramic tiles can be brushed off. Some users note that the drip pan can fill quickly if you cook fatty foods, so check it regularly.
The grill comes with a cover, which helps protect it from the elements. With proper care, the stainless steel should stay looking new for years.
Common Buyer Complaints
While the Prestige 500 has many fans, there are some recurring complaints. The most frequent is the price, which is significantly higher than many other gas grills. Some buyers also mention that the side burner could be more powerful, especially for wok cooking. A few users have reported uneven heating on the outer edges, though this is not a dealbreaker for most.
Another minor issue is that the assembly instructions could be improved. A handful of users have had trouble aligning the burners or connecting the gas line, but these are isolated incidents. Overall, the pros far outweigh the cons for most owners.
Is It Worth the Premium Price?
The Napoleon Prestige 500 is not a budget grill. It is an investment for those who take grilling seriously. The build quality, infrared searing, and rotisserie capability are top-notch, and the 15-year warranty on the main burners gives peace of mind. If you grill frequently and want a reliable, versatile machine, the Prestige 500 is worth the splurge. For occasional grillers, a mid-range model might offer better value.
Final Verdict
After comparing specifications and buyer feedback, we believe the Napoleon Prestige 500 is one of the best premium gas grills on the market. It excels in searing, offers excellent build quality, and includes features that enhance your cooking experience. The price is high, but for the right buyer, it is a worthwhile investment that will last for many seasons.
Check the current price on Amazon to see if it fits your budget.
Specs that matter
| Primary cooking area | 500 square inches |
| Total cooking area | 700 square inches |
| BTU output (main burners) | 48,000 BTU |
| Infrared rear burner | 14,000 BTU |
| Side burner | 12,000 BTU |
| Warranty | 15 years on burners, 5 years on other parts |
You are a serious home griller who values high-heat searing, even cooking, and long-term durability. You host frequent cookouts and want a grill that can handle everything from quick steaks to slow roasts.
You are on a tight budget, grill only occasionally, or prefer a compact grill for small spaces. Also skip if you do not need a side burner or rotisserie and want a simpler, more affordable model.
Questions before you buy
How well does the infrared searing work on the Napoleon Prestige 500?
The infrared rear burner is excellent for rotisserie cooking and produces intense heat for searing. Many buyers report achieving a restaurant-quality crust on steaks. The main burners also have infrared technology that helps distribute heat evenly, though the rear burner is the standout for high-heat tasks.
Is the side burner powerful enough for cooking sides?
The side burner delivers 12,000 BTU, which is adequate for simmering sauces, boiling water, or cooking in a pan. However, some users note it may not be hot enough for wok cooking at very high temperatures. It is a useful addition for keeping sides warm while grilling.
How durable is the build quality?
The Prestige 500 uses heavy-gauge stainless steel for the hood and body, and the main burners are covered by a 15-year warranty. Buyers frequently mention that the grill feels solid and holds up well over years of use. The cart is stable, and the porcelain-coated cast-iron grates resist rust and distribute heat well.
What are common complaints from buyers?
The most common complaints include the high price, the side burner not being as powerful as expected, and occasional uneven heating on the outer edges. Some users also mention that the assembly instructions could be clearer, but most find the process manageable with two people.
Does the Napoleon Prestige 500 come with a rotisserie kit?
Yes, it includes a rotisserie kit with a motor and spit rod. The infrared rear burner is designed for rotisserie cooking, providing even heat and a nice crispy skin on poultry. This adds versatility and is a major selling point for many buyers.